Surface pro 4 won t charge

Microsoft Surface Pro 4 Troubleshooting

surface pro 4 won t charge

Follow these steps if you're having trouble charging your Surface, or it turns off immediately when you remove the power supply.

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Once again it worked fine. The screen stays dark. If I push the power button I can see lights under the keyboard keys, then if I hit the power switch again they go off. But nothing happens to the screen no matter what I do. Has anyone else suffered from this?

You may have a problem with your battery or with Windows recognizing your battery if you experience the following issues:. Surface Studio models don't have a battery. Use the following steps to help you identify the problem. If you've gone through the troubleshooting steps and your Surface still won't charge, contact us. First, check for things that might prevent your Surface or Windows from starting or the battery from charging.

Enya is a technical writer and one of the main contributors to the Driver Easy knowledgebase. Partly because she enjoys the tech itself, and partly because she derives great satisfaction from helping people eliminate the technological headaches that plague their day-to-day lives. Surface plugged in not charging? This problem may also occur if you have the wrong or outdated battery driver on your Surface notebook. So you should update your battery driver to see if it fixes the issue.



Surface Plugged In Not Charging [SOLVED]

Surface Not turning on or Battery not charging issues

Fortunately, there are several relatively simple solutions to fix a stubborn Surface and get it back up and running again. If you've been using your Surface Pro or another Surface device for an extended period without having it plugged in, its battery may have run out of power. If this is indeed the case with your Surface, you can plug in the charging cable and press the power button on the top-left corner of the device. You don't need to wait for your Surface to fully charge before turning it on. A Surface can be turned on as soon as it's connected to a power source. If your Surface still refuses to turn on even after it's plugged in, it's possible the charging cable itself may have become damaged. The easiest way to tell if your charging cable is damaged is to check the small white LED light on the end of the cable that connects to the side of your Surface.

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1 COMMENTS

  1. Backstachunan says:

    Surface devices, especially the Surface Book devices are pretty complex.

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