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How Does Crisis Text Line Work?

text home to 741 741

Text HOME to from anywhere in the United States, anytime, about any type of crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.

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In the weekend that followed the suicides of Kate Spade and Anthony Bourdain, it received percent more texts than the previous weekend, mostly from people citing pain and fear, according to Crisis Text Line data. Whether you're personally struggling or know someone who is and want to help him or her and whether the issue involves suicidal thoughts, job stress, or a breakup, crisis counselors are there to listen. No matter what you say, your message will come through. You may, however, be asked for feedback on your conversation via a survey sent by text. Volunteer crisis counselors, who must be 18 or older, are vetted via background check and two references.

How does Crisis Text Line work? A live, trained Crisis Counselor receives the text and responds, all from our secure online platform.
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Crisis Text Line is a global not-for-profit organization providing free crisis intervention via SMS message. The organization's services are available 24 hours a day every day, throughout the US by texting , Canada by texting , and the United Kingdom by texting As of March 26, , Crisis Text Line has processed million text messages. The text line is notable among hotlines for its triage system, in which conversations are assessed by an algorithm for severity and queued accordingly. Crisis Text Line was conceptualized as a result of Do Something 's mobile interactions with its members. Do Something CEO Nancy Lublin states that as members increasingly sent deeply personal text messages, she saw a need for a separate channel for these messages in order to better assist the young people sending them.



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Crisis Text Line is the free, 24/7, confidential text message service for people in crisis. Text HOME to in the United States.
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3 COMMENTS

  1. Agenor C. says:

    Text to be connected with a trained Crisis Volunteer.

  2. Arlynda V. says:







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