What does excellent customer service mean to you yahoo answers

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what does excellent customer service mean to you yahoo answers

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There are certain interview questions that are quite common to ask during an interview. What does it mean to provide excellent customer service? It also involves providing service to a customer in a timely, pleasant manner. In order to provide excellent customer service, one needs superb communication and problem resolution skills. What does good customer service mean to you? Before entering an interview for a customer service job, get a handle on what good customer service means to you.

Exceptional customer service means that you go above and beyond what the member expects, you take that extra step to make them feel that you understand what they are going through and you want this to be the best experience they have ever had. If you are handling a complaint, you do you best to resolve the situation in a calm manner, empathize with them, and let them know you understand. If you can not handle the gravity of the situation, personally escort them to someone who can, explain the situation, showing you understand what is happening, and make sure the other person has taken care of the situation before leaving. How did you handle an angry customer in a restaurant set up. To comment on this, Sign In or Sign Up. Would you like us to review something? View All num of num Close Esc.

You can find a link to how to answer that question later on. So they want to feel secure that, in explaining why you want this particular job, that you truly get what the job is and have done some research on the company:. For me a job is not only something that pays me although I really like that part of it , but for all the hours and energy I put into my work, I want to feel good about the company I work for.
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If you are applying for a role in customer service or retail, or for any other position where you have personal contact with consumers or businesses, your interviewer will be eager to find out how you would interact with customers and provide them with assistance. To that end, you can expect some—or several—questions about customer service. What is the definition of excellent customer service? The short version is making sure the customer is happy. The longer version is to ensure the customer or client is satisfied with the product or service provided, and with the sales, delivery, installation, and other components of the purchasing process. As you think through your responses to questions about customer service, it can be helpful to consider the core elements that make it up.



What does good customer service mean to you?

Chat or rant, adult content, spam, insulting other members, show more., Chat or rant, adult content, spam, insulting other members, show more. Harm to minors, violence or threats, harassment or privacy invasion, impersonation or misrepresentation, fraud or phishing, show more.

What does exceptional customer service mean to you?

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What does customer service excellence mean to you?

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3 COMMENTS

  1. Boptilyti says:

    Star vs las fuerzas del mal temporada 3 capitulo 14 you re welcome from moana

  2. Lola54 says:

    A company that takes responsibility for its shortcomings is likely to provide great customer service for two reasons: first, it's acknowledged that.

  3. Armand A. says:

    Customer service excellence means my ability to resolve customer s problem or inquiry to the fullest satisfactory standard. It also means.

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